PRIVACY POLICY
Who Are We?
Loancom Australia Pty Ltd ABN 22 008 725 120, Australian Credit Licence 385526, is committed to protecting your personal information in accordance with the Australian Privacy Principles.
Protecting Your Personal Information
We take reasonable steps to protect your personal information by storing it in a secure environment. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.
What is Personal Information?
Personal information is information or an opinion that identifies an individual. This may include credit information which is used to assess your eligibility to be provided with finance.
Why Do We Collect Personal Information?
We collect personal information for the following purposes:
- To assess your application for finance
- To manage our relationship with you
- For direct marketing purposes
- To offer you products and services
How Do We Collect Personal Information?
We collect personal information directly from you or through intermediaries such as brokers and accountants.
Who Do We Disclose Personal Information To?
Your personal data may be shared with funders, administrators, service providers, employers, and overseas entities. Prior disclosures require reasonable protection commitments or your consent.
Overseas Transfer
Data may be transferred internationally to service providers. We note that such overseas recipients may not be subject to Australian privacy law requirements.
Opting Out
You may opt out of communications at any time by contacting us:
- Phone: 08 9386 9211
- Email: privacy@loancom.com.au
Access and Correction
You may request access to your personal information or request corrections. Written requests are answered within seven days; corrections are completed within 30 days.
Complaints
If you have a complaint about our handling of your personal information, please contact us at complaints@loancom.com.au. If you are not satisfied with our response, you may escalate your complaint to the Privacy Commissioner.
Changes to This Policy
We may update this privacy policy from time to time. Updates will be posted on this website.